Refund policy

Print-on-demand Merch, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, our product producer offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with us right away and provide a clear photo showing the issue. No need to physically return = same as free return shipping.

Please note that we will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
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